RoTak Terms of Sale
Please review RoTak’s Terms of Sale policies. NOTE: when an order is placed on this website, the purchaser is required to agree or disagree with the terms listed below. Disagreeing to the terms of sale will void your entered order information and return you to the RoTak web site.
Please make sure all the information you supply is correct. Any cancellations after orders are processed are subject to restocking charges.
- All prices are F.O.B. shipping point. Shipping & handling are not included in the item prices.
- Federal, state or city tax is not included in the item/unit price. State tax is collected for Nevada only.
- Most orders for in-stock items are processed and shipped within 1 to 3 days of order placement. This does not includ weekends or holidays. Orders are processed in the same order in which they are received.
- When shipped by UPS or USPS ground or truck, allow 5 to 10 business days after shipment for delivery. Air delivery is available upon request for most items.
- Most RoTak orders are shipped USPS or UPS ground service. If too large or heavy for USPS or UPS, RoTak will ship by truck. Oversize and/or heavy items require additional shipping and handling fees and may require additional delivery time.
- Alternate shipping arrangements may be available. Contact RoTak for details. Additional handling fees will apply.
- We attempt to ship orders complete - however partial shipments may be necessary at times.
- All prices are subject to change without prior notification.
Terms of Sale
- All payments to RoTak must be made in U.S. funds (U.S. Dollars) only.
- RoTak accepts Visa, MasterCard, Discover and American Express for credit card payment.
- Certified checks, money orders and wire transfer of funds are accepted payment when supplied before or with your order. (offline)
- Additional charges will be applied to all payments that are returned, refused, canceled, contested or have non-sufficient funds.
- Orders paid by check are subject to a holding period before shipment.
- Sorry - No C.O.D.s.
- All shipping and handling fees are non-refundable. All transactions are subject to government regulations at time of purchase.
- RoTak reserves the right to change these terms at any time.
RoTak cannot make warranties, guarantees nor representations, expressed or implied, concerning individual installations because there are too many factors beyond our control. As a product manufacturer/distributor, RoTak does not install, apply or otherwise employ any of the products we offer. As we do not install the products, we can not control the manner in which they are installed.
RoTak - Return Policies
In the unlikely event that you might have to return an ordered product, please review the following RoTak Return Policies.
- There is a 20% restocking charge on all items returned with a minimum restocking charge of $20.00. No returns after 30 days from the date of original invoice.
- Written authorization (Return Goods Authorization form) from RoTak is required before returning any item. RoTak written Return Goods Authorization (RGA) must accompany your return shipment.
- Credit will be issued only for new, unused items returned undamaged and in good condition in the original packaging. No credit for partial returns.
- All returned items must be shipped pre-paid to RoTak. Please do not ship anything back to RoTak without prior authorization. RoTak, LLC - 4710 W Dewey Dr Unit 104 Las Vegas, NV 89118
- All shipping and handling fees are non-refundable.
- All returns must have a RoTak issued RGA number clearly marked on each package. No credit will be issued for returns received without RGA forms and RGA numbers.
- Unauthorized returns will be held and/or disposed of at customer's expense.